sproof sign status

All Systems Operational

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Welcome to the sproof service status page!

Stay informed about the real-time operational status, incident history, and scheduled maintenance of all sproof services. We provide transparent updates to ensure you have a seamless experience.

For any issues not reflected here, please contact our support team.

Uptime over the past 90 days. View historical uptime.
sproof Operational
90 days ago
100.0 % uptime
Today
Webpage Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
sproof sign Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
99.91 % uptime
Today
AES sproof standard Operational
90 days ago
100.0 % uptime
Today
QES Signature Hub ( external providers ) Operational
90 days ago
99.95 % uptime
Today
ID-Austria Operational
90 days ago
100.0 % uptime
Today
PrimeSign Operational
90 days ago
100.0 % uptime
Today
Swisscom Operational
90 days ago
99.83 % uptime
Today
eIDEasy Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 27, 2026

No incidents reported today.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Scheduled Maintenance / Geplante Wartung: QES sproof (Swisscom)
Completed - The scheduled maintenance has been completed.
Mar 20, 01:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 01:00 CET
Scheduled - We will be performing a scheduled technical test in coordination with our signing partner, Swisscom.

During this brief 15-minute window, users may encounter intermittent errors or temporary delays when issuing "sproof Qualified" signatures. Advanced signatures and all other platform features will remain fully operational.

We apologize for any inconvenience this may cause and recommend completing any time-sensitive qualified signings before or after this window. Thank you for your patience as we work to ensure the continued reliability of our services.

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In Abstimmung mit unserem Signaturpartner Swisscom führen wir einen geplanten technischen Test durch.

Während dieses kurzen 15-minütigen Zeitfensters kann es bei der Ausstellung von „sproof Qualified“ Signaturen zu zeitweiligen Fehlermeldungen oder Verzögerungen kommen. Fortgeschrittene Signaturen sowie alle anderen Plattform-Funktionen sind davon nicht betroffen und stehen uneingeschränkt zur Verfügung.

Wir entschuldigen uns für etwaige Unannehmlichkeiten und empfehlen, zeitkritische qualifizierte Signaturvorgänge vor oder nach diesem Zeitraum durchzuführen. Vielen Dank für Ihr Verständnis – wir arbeiten kontinuierlich daran, die Zuverlässigkeit unserer Dienste sicherzustellen.
Mar 19, 09:27 CET
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026
Service Disruption: Identity Identification Issues / Service-Einschränkung: Probleme bei der Identifizierung
Resolved - The technical instabilities affecting our identity identification processes have been resolved. Our third-party provider, fidentity, has confirmed that their infrastructure is now stable and all services have returned to normal.

Incident Details:
- Status: Resolved
- Incident Duration: 17.03.2026, approximately 10:00 – 17:20

We appreciate your patience while we worked with our partner to restore service.

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Update: Service wiederhergestellt
Die technischen Instabilitäten in unseren Identifizierungsprozessen wurden behoben. Unser externer Dienstleister fidentity hat bestätigt, dass die Infrastruktur wieder stabil ist und alle Dienste ordnungsgemäß funktionieren.

Details zum Vorfall:
- Status: Behoben
- Zeitraum: 17.03.2026, ca. 10:00 – 17:20 Uhr

Vielen Dank für Ihre Geduld während der Behebung dieser Störung.
Mar 17, 17:30 CET
Identified - We are currently experiencing technical instabilities affecting our identity identification processes. This is due to an infrastructure issue with our third-party service provider, fidentity.

As a result, some users may experience errors or partial availability when attempting to complete identifications. Our partner is actively working on a resolution; however, an estimated time of recovery is currently unknown.

We are closely monitoring the situation and will provide a further update as soon as more information becomes available.

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Aktuell kommt es zu technischen Instabilitäten, die unsere Prozesse zur Identifizierung betreffen. Grund hierfür sind Infrastruktur-Probleme bei unserem externen Dienstleister fidentity.

Infolgedessen kann es bei der Durchführung von Identifizierungen zu Fehlermeldungen oder eingeschränkter Verfügbarkeit kommen. Unser Partner arbeitet bereits mit Hochdruck an einer Lösung, ein genauer Zeitpunkt für die Behebung ist jedoch noch nicht bekannt.

Wir beobachten die Situation genau und werden ein weiteres Update veröffentlichen, sobald uns neue Informationen vorliegen.
Mar 17, 13:06 CET
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

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